Notice Informing Individuals About Nondiscrimination and Accessibility Requirements
USR Holdings, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). USR Holdings, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
USR Holdings, LLC:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
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Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
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If you need these services, contact our Civil Rights Coordinator:
- Mail: 10521 SW Village Center Drive, Ste. 202, Port St. Lucie, Florida 34987
- Email: privacyofficer@usrholdings.com
- Phone: 1-888-547-4129 Ext: 3
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If you believe that USR Holdings, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with our Civil Rights Coordinator at:
- Mail: 10521 SW Village Center Drive, Ste. 202, Port St. Lucie, Florida 34987
- Email: privacyofficer@usrholdings.com
- Phone: 1-888-547-4129 Ext. 3
You can file a grievance in person or by mail or email. If you need help filing a grievance the Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.